Privacy and Cookie policy

This website is owned by Silas Solutions (FZE) with a registered office address at Shariah Research Technology and Innovation Park Freezone Authority, Sharjah, UAE.

This privacy policy applies between you, the user of the website and the owner and provider of this website. We take the privacy of your information very seriously. This privacy policy applies to our use of any and all data which has been collected by us and provided by you in relation to your use of this website.

This privacy policy should be read alongside these terms and conditions. Please make sure that you read this privacy policy carefully.

Data collected

When you use the website we may collect the following data, which could include personal data, from you such as:
a) Name
b) Date of birth
c) Gender
d) Job title
e) Contact information such as your email address and telephone numbers
f) IP address
g) Web browser type and version
h) Operating system
i) Referring URLS

How we collect data

We collect data about you on in the following ways:
a) Data which is given to us by you
b) Data which is received from other sources.
c) Data which is collected automatically

Data that is given to us by you

a) When you contact us through the website or via email
b) When you use our services

Data which is collected automatically

a) We will automatically collect some information about your visit to the website This information helps us to make improvements to the website including content and navigation, as well as your IP address, the date, times and frequency which you may enter the website as well as the ways in which you might interact with its content.
b) We will also collect information from you automatically using cookies, which will be in line with the cookie settings on your own browser.

Our use of data

Any or all of the above data which we have listed may be required by us from time to time in order to provide you with the best possible service and experience when you use the website. Specifically, we may also use data for the following reasons:
a) Internal record keeping
b) Improvement of our products and services
c) Contact for market research purposes
In each case, in accordance with this privacy policy:
a) We may use your data for the above purposes if we deem it necessary to do so for our legitimate business interests. If you are not satisfied with this, then you have the right to object to this form of data processing under certain circumstances.
b) For the delivery of direct marketing to you via email, we will need to have your consent on whether you opt in or out of doing this.

Who we share your data with

We may share some of your personal data with the following groups of people and for the following business reasons:
a) Our employees, agents and professional advisors – for the purpose of service delivery
b) Third party service providers who provide services to us which will require the processing of personal data, for the purpose of service delivery

Keeping data secure

We will use a number of technical and organisational measures to safeguard your data. As an example:
a) Access to your account is always controlled by a password and a username which is unique to you.
b) We store your data on secure servers.
c) Technical and organisational measures include measures which could be used to deal with any suspected data breaches. In the event that you suspect the misuse or loss of any of your data, then please let us know as soon as possible by contacting us using the contact information below.

Data retention

Unless a longer data retention period is required or permitted by law, we will only hold on to your data on our systems for the period which is necessary to fulfil the purposes which have been outlined in this privacy policy, or unless you request that your data has been deleted.
However, please be advised that even if we do delete your data, it may persist on backup media where it may be required in the future for tax or regulatory purposes.

Your rights

You have the following rights in relation to your data:
a) Right to access – the right to request copies of the information which we may hold about you at any time.
b) Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
c) Right to erasure – the right to request that we delete or remove your data from our systems.
d) Right to restrict our use of your data – the right to “block” us from using your data or limit the ways in which we can use it.
e) Right to data portability – the right to request that we move, copy or transfer your data.
f) Right to object – the right to object to our use of your data, including where we may use it for legitimate interests.

Changes to this privacy policy

The website reserves the right to change this privacy policy at any time as we may need to and may deem it necessary or as may be required by law. Any changes that we do make will be immediately posted on the website on to this page .


If you want to get in touch with a member of the team then please get in touch with us by using the contact information displayed on the website